1. What makes Mộc Vân Phát’s growing substrates different?
Most substrates on the market only look “dry, fine, and clean.”
But inside, they still contain tannin, salts, and harmful microbes if not properly processed.
At Mộc Vân Phát, we wash thoroughly, measure pH and EC, sun-dry, test, and grow before packaging.
We don’t make empty claims – we document every step so everyone can see the real process.
2. Why must coconut fiber be washed?
Raw coconut fiber naturally contains high levels of tannin (bitter compounds) and mineral salts.
If used directly, plants may suffer from yellow leaves, root rot, or stunted growth.
Proper washing is essential for long-term planting without having to “save” your plants later.
3. Are Mộc Vân Phát substrates pre-mixed?
Yes.
We create specific formulas for different plant groups: leafy vegetables, ornamentals, fruit trees, industrial crops, etc.
Each formula is tested in real growing trials and recorded before being released for sale.
4. How can I know if the substrate meets pH and EC standards?
Very simple — we publish real data from our testing process.
The pH and EC of every batch are measured, logged, and available for verification.
If you have your own measuring device, your results will match ours by 95–100%.
5. What if I want to buy in bulk?
Contact us directly via Zalo, Email, Viber, WhatsApp, or the Contact Form on our website.
We don’t overcharge or make promises – we give honest prices that reflect real work and real quality.
6. Do you have a return or refund policy?
Yes – if the problem is on our side.
If the product is damp, moldy, or different from its description, Mộc Vân Phát will replace it or refund 100%.
We don’t avoid responsibility – because when you do things right, there’s nothing to fear from your customers.
7. Is Mộc Vân Phát available on e-commerce platforms?
Not yet.
We currently focus on direct sales and real support for growers.
Once our process is fully stable and verifiable, we’ll expand to online platforms.
8. Why does Mộc Vân Phát record its daily progress?
Because we want everyone to see clearly:
This isn’t a “brand” built on advertisements –
but a real journey, day by day, step by step, with visible results.
That’s how we build trust, and that’s why Mộc Vân Phát exists.
9. I’m new to growing – I don’t know which substrate to choose.
No problem.
Just tell us what you want to grow, how long, and where — we’ll suggest the right substrate and watering method.
Mộc Vân Phát doesn’t just sell products — we share knowledge so you can grow confidently, for real.
10. One last question – Who is Mộc Vân Phát?
We are a Vietnamese company dedicated to giving coconut fiber a second life —
turning agricultural by-products into sustainable growing media that bring value back to the soil.